1. The buyer has the right to return/exchange the Goods of proper quality, within 14 (fourteen) calendar days from the moment of receipt, if the Goods did not satisfy him in terms of shape, dimensions, style, color, size or for other reasons cannot be used by him as intended. The Buyer returns/exchanges the Goods exclusively in accordance with the laws of England.

2. The Store exchanges Goods of proper quality only if such Goods have not been used and there are no signs of such use and/or there are no signs of damage to the Goods. If the Goods has been used or has signs of use or damage or is missing and missing the original packaging, then the Goods cannot be exchanged by the Store under any circumstances.

3. If the Buyer has discovered significant defects in the Goods, which were caused by the fault of the manufacturer of the Goods, the Buyer has the right to demand:

• return the money paid for the Goods;
• proportionally reduce the price of the goods or eliminate the defects of the goods free of charge within a reasonable time;
• demand replacement of the Goods with the same Goods or a similar Goods from among those available in the Stoer.

4. The Buyer sends the Goods of inadequate quality to the address specified by the Store. The relevant Store employee, within 5 (five) business days from the moment of receipt of such Goods, makes a decision: either to carry out an examination or to replace the Goods or to transfer funds, in accordance with the wishes of the Buyer.

5. The Store replaces the Goods of inadequate quality, if the damage to the Goods was not caused by the fault of the Buyer: If the Goods are available, - within a reasonable period of time, but no more than 14 (fourteen) calendar days. If there is a need for a quality check - within 14 (fourteen) calendar days from the end of the check or as agreed with the Store. If the Goods is not available - within two months from the moment of submission of the corresponding request by the Buyer.

6. If the Buyer submits a demand for free elimination of defects in the Goods of inadequate quality, the Store shall eliminate such defects within 14 (fourteen) calendar days from the date of establishing that the damage was not caused by the Buyer's fault or by agreement of the parties in another reasonable time.

7. The Store does not consider Buyers' requests under any circumstances to return/exchange Goods of inadequate quality, if the Buyer:

• violated the terms of use of the Goods;
• violated the terms of storage of the Goods;
• damage to the Goods was caused by the fault of the delivery service;
• violated the terms of repair of the Goods.

8. For a refund, the Buyer must send a request to the Store by e-mail: woodlendea.uk@gmail.com. The request for the return/exchange of the Goods must contain the following information: full name of the applicant; data about the Goods: name, date of purchase; reasons for return; defects of the Goods or damage to the Goods; address for exchange of Goods; payment details for refund.

9. The Store refunds funds within 14 (fourteen) calendar days from the moment the Store makes a decision to refund funds based on the payment details specified in the Buyer's request or exchanges the Goods at the address specified by the Buyer in the corresponding request or in accordance with the information specified in the relevant section of the Site

10. In case of return of Goods of inadequate quality, the costs associated with the return of such Goods shall be borne by the Store. In case of return of Goods of proper quality, the costs associated with the return of such Goods shall be borne by the Buyer.

11. If the Buyer rejects the Goods before its manufacture, the Store can return to the Buyer the money paid for the Goods, excluding the cost of materials and/or the cost of the Services provided, related to the sale and delivery of the Goods.